Baaghilive Privacy Policy — How Your Information Is Kept Secure

This Privacy Policy describes how baaghilive Learn how (baaghilive.vu) collects, uses, and protects your information. By using our website or mobile app, you agree to this policy.

baaghilive We believe your privacy is a fundamental right. That's why we collect only what's necessary and use the highest standards of technology to keep it safe. This policy is built in accordance with GDPR and international data protection standards.

This policy applies to the baaghilive website, mobile app, live chat, email, and all other communication channels.

Baaghilive collects data in three ways — what you provide directly, what is gathered automatically as you use the platform, and what is received from third parties.

Information you provide directly:

• Name, date of birth, and gender
• Email Address & Phone Number
• Home address and country
• National ID or passport (for KYC verification)
• Payment method details (full card numbers are never stored)

Information collected automatically:

• IP Address & Device Type
• Browser and operating system information
• Time spent on each page of the site
• Login time and location data (for fraud prevention only)
• Game play history and betting patterns

Baaghilive uses your data only for legitimate and lawful purposes. No data is ever used for unnecessary ends.

• Creating and managing your account: Registration, login, and account verification.
• Payment Processing: Processing deposits and withdrawals securely.
• Fraud Prevention: Detecting and blocking suspicious activity.
• Service Improvement: Analysing your preferences and usage patterns to improve the platform.
• Contact: Sending important notices, bonus updates, and support messages.
• Legal Obligations: Compliance with valid requests from licensing authorities.
• Responsible Gaming: Detecting unusual play patterns and offering support.

You can opt out of marketing emails or notifications at any time. However, service-related messages cannot be turned off.

Data may be shared under the following limited circumstances:

• Payment Processors: Only the minimum necessary data is shared with trusted payment providers to process deposits and withdrawals.
• Identity Verification Services: With trusted verification partners for the KYC process.
• Game Provider: Only the session data necessary to run the game.
• Legal Authorities: Upon a valid court order or lawful request from a licensing authority.
• Group Companies: Service providers within the same corporate group, subject to the same privacy standards.

All third parties with whom data is shared are contractually bound to comply with our Data Protection Agreement.

Baaghilive uses industry-leading technical measures to keep your data secure.

• 256-bit SSL Encryption: All data transfers take place over encrypted connections.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Server-level protection.
• Regular Security Audits: Annual review conducted by independent cybersecurity experts.
• Staff Training: Only authorized personnel with a legitimate need are granted access to your data.

Baaghilive retains data only for as long as necessary. Retention periods for different types of data are listed below:

Baaghilive.vu uses cookies and similar technologies to improve your experience on the site. Cookies are small files stored on your device.

• Essential Cookies: For login sessions and security — these cannot be turned off.
• Functional Cookies: To remember your language and preferences.
• Analytics Cookies: To understand which parts of the site are used most (Google Analytics).
• Marketing Cookies: To show relevant ads — you can opt out of this at any time.

You can turn off non-essential cookies at any time through your browser settings. Note that doing so may affect some site functionality.

Baaghilive gives you full control over your own data. You have the following rights:

If we discover that personal data has been collected from a minor, we immediately delete it and close the account. If a parent or guardian suspects their child has registered on baaghilive, please contact our support team right away.

Baaghilive is an international platform, so your data may be processed on servers located in different countries. In every case, GDPR-compliant data transfer standards are followed.

Standard Contractual Clauses (SCC) or equivalent safeguards are used when transferring data to third countries.

Baaghilive may update this Privacy Policy when necessary. If any significant changes are made:

• A notice will be published at the top of the website.
• You will be notified at your registered email address.
• The "Last Updated" date at the top of the page will reflect any changes.

Continued use of the platform after any changes indicates your acceptance of the updated policy.

For any privacy-related questions or concerns, please reach out to our Data Protection Team:

• Email: [email protected]
• General Support: [email protected]
• Support Hours: 24/7, in Bengali and English

We respond to all privacy-related requests within 30 business days.